Technical Writer (Contract) Job at ServiceTitan, United States

  • ServiceTitan
  • United States

Job Description

Technical Writer (Contract)

ServiceTitan is the world's leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit

Job Description

Technical Writer (Contract) - Up to 6 months, full time.

ServiceTitan is looking for a contract technical writer to support the Documentation team backlog, including creating engaging content that helps our internal and external customers excel at self-sufficiency when using or troubleshooting the product. Includes other doc-oriented tasks as requested by the Documentation team manager, such as producing release notes and other customer-facing help material to support rollouts and other needs.

Contract length: up to 6 months

Required

  • Experience: 3 to 4 years of professional writing end-user/internal documentation (help, FAQs, related documentation) in a fast-paced tech environment
  • Education: Bachelor's degree in English, Technical Communications, Computer Science, Creative Writing or equivalent
  • Technical skills: Proficient in Google Suite (Drive, Docs), JIRA/Confluence, and component-based authoring tools such as Contentful

Responsibilities

  • Support all documentation tasks in the Docs team backlog, including create new content and edit existing documentation as needed
  • Revise other help content as directed by the technical writing manager, including but not limited to internal documentation to assist our internal support team
  • Conduct peer reviews of other team members and provide actionable feedback to ensure consistency and quality assurance across all content
  • Work and collaborate with the technical writing team, product managers, subject matter experts, support teams, and other members of the org to ensure all documentation is correct and meets style guidelines as set by the writing team.

All your information will be kept confidential according to EEO guidelines.

Job Tags

Full time, Contract work, Remote work

Similar Jobs

Oldcastle BuildingEnvelope

2nd Shift Material Handler Openings Job at Oldcastle BuildingEnvelope

 ...you need to succeed DailyPay Partners (Work Today, Get Paid Tomorrow) OBE is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability--If you want to know more, please click on this link. Oldcastle BuildingEnvelope is an E-Verify Employer.... 

American Logistics Authority

Remote Freight Dispatcher Build Your High-Income Career Job at American Logistics Authority

A logistics service provider is seeking motivated individuals for the role of Freight Dispatcher. This position allows you to work from home with potential earnings ranging from $8,000 to $15,000 per month. Whether you are experienced or an entry-level candidate, training... 

Kinder Morgan

Reservoir Engineer Job at Kinder Morgan

 ...management skills. This position works in concert with team reservoir engineers, geologists, production/facility engineers and field...  ...schedule is available. What You Will DoDemonstrated ability to use petroleum engineering principles to solve problems and identify... 

Friessen Construction

Heavy Haul Truck Driver Job at Friessen Construction

 ...Heavy Haul Truck Driver Friessen Construction is hiring an experienced person to move construction equipment from job site to job site as needed. When not transporting equipment, you will be pulling side dump or belly dump trailer hauling material for projects. We have... 

TotalMed Staffing

Travel RN - Infusion / PICC Job at TotalMed Staffing

 ...Travel RN Infusion / PICC Onancock, Virginia Get all the details (no obligation). Overview Get Started Facility TotalMed...  ...Start a Conversation Description As an RN Infusion/PICC Nurse, you will provide specialized nursing care to patients requiring...